3CX forwarded calls show up as anonymous or restricted

If calls forwarded by 3CX show up on the remote phone as Anonymous, ensure the following settings are configured on the VOIP Provider Outbound Parameters tab.  

From: Display Name - "OriginatorCallerID" Original Caller number will be sent 

From: User Part - "OriginatorCallerID" Original Caller number will be sent 

Remote Party ID - Calling Party: Display Name - "OriginatorCallerID" Original Caller number will be sent 

Remote Party ID - Calling Party: User Part - "OriginatorCallerID" Original Caller number will be sent

  • caller id, forwarded, number
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